Site map
Every page on koltrix.com.
Product pages, the AI assistant guides, comparisons, free tools, and all 324 blog posts, grouped by topic. Looking for something specific? Start with the group it belongs to.
Product
- All features
What Koltrix does: a shared team inbox on your own domain with AI triage and drafts, a transactional email API and SMTP relay, and DNS checked for you.
- Pricing
Koltrix pricing: one price per workspace with seats included, not per user. Team inbox, email API, SMTP relay and AI on every plan. 7-day free trial.
- Free email tools
Free email tools: check SPF, DKIM and DMARC records, look up MX records and analyze raw email headers. No signup, nothing stored, results in seconds.
- Deliverability: SPF, DKIM and DMARC
Per-domain DKIM keys, SPF and DMARC records generated for you and checked live, plus bounce and complaint suppression, so your email reaches inboxes.
- Shared team inbox
Shared addresses on your own domain, keyboard-first, sub-100 ms search, and AI triage that files cold pitches and drafts replies before you look.
- Sending API & SMTP
Send product email with one JSON POST or the SMTP relay, get signed delivery webhooks, and have customer replies land in your team inbox.
- SPF, DKIM and DMARC checker
Check any domain's SPF, DKIM and DMARC records and see why email lands in spam, with the fix for each problem. Free, no signup, results in seconds.
- Email header analyzer
Paste raw email headers to see the delivery path, SPF, DKIM and DMARC results and where a message was delayed. Runs in your browser; nothing uploaded.
- MX record lookup
Look up any domain's MX records and see which servers receive its email, in priority order, with problems flagged. Free, no signup.
AI & MCP
- Connect Claude, ChatGPT and Cursor (MCP overview)
Connect Claude, ChatGPT or Cursor to your Koltrix inbox over MCP: search, organise and draft by chat. Sending is off until an admin allows it.
- Connect ChatGPT to your email
Create a custom connector in ChatGPT, choose OAuth and approve it in Koltrix. Search and read mail, and leave drafts for review. Sending is off by default.
- Connect Claude to your email
Add Koltrix to Claude as a custom connector: paste one URL, sign in, approve. Search, label and draft by chat. Sending is off until an admin allows it.
- Connect Claude Code to your email
Add Koltrix to Claude Code with one command, then run /mcp to sign in. Search, label and draft from the terminal. Sending is off by default.
- Connect Cursor to your email
Add one entry to Cursor's mcp.json, sign in when asked, and look up customer email from your editor. Read, organise and draft; sending is off by default.
- MCP security and safe sending
What each MCP permission allows, how safe sending works, the 10-recipient and daily limits, and why email text is untrusted. Sending is off by default.
- MCP tools reference
All 16 Koltrix MCP tools, grouped as Read, Organise, Draft and Send, with the permission each needs, its inputs, an example prompt and a sample result.
Compare
- All comparisons
Honest comparisons of Koltrix with Google Workspace, Zoho Mail, Resend, Postmark and Mailchimp, including where each of them is the better choice.
- Koltrix vs Google Workspace
A Google Workspace alternative for SaaS startups: team inbox, sending API and AI agents on one bill. An honest comparison, including where Workspace wins.
- Koltrix vs Mailchimp
Mailchimp is for marketing campaigns; Koltrix is a team inbox and transactional email API. What each does, and which one a SaaS team needs first.
- Koltrix vs Postmark
Postmark is a specialist transactional sender. Koltrix pairs a sending API with a team inbox for the replies. Where each one is the better choice.
- Koltrix vs Resend
Resend sends your product's email. Koltrix sends it and puts the replies in a team inbox with AI triage. An honest comparison, including where Resend wins.
- Koltrix vs Zoho Mail
Koltrix vs Zoho Mail for a small SaaS team: custom-domain inbox, product email API and AI triage on one bill. Where each is the better choice.
Resources
- Blog
Guides and articles on deliverability, email APIs, team inboxes and AI email.
- Changelog
What changed in Koltrix, newest first: AI agents and triage, faster search, billing, trials and limits, and a simpler app. Dated release notes.
- Status
How Koltrix reports incidents to affected workspaces, what we monitor, and where the public status dashboard will live once it is published.
Company
- Contact
How to reach Koltrix: support, abuse reports, privacy requests and legal questions. Real mailboxes, answered by people, with response times listed.
- Customers
How ReminderIt runs its transactional email, its support address and the replies to both on Koltrix, written by the founder of both products.
- Security
How Koltrix isolates each workspace, protects mail in transit, handles AI providers and takes vulnerability reports, and what we do not have yet.
- Site map
A readable map of koltrix.com: every product page, comparison, guide, free tool and blog post, grouped by topic, a few clicks from the home page.
Legal
- Acceptable use
What you may and may not send through Koltrix: no purchased lists, no cold bulk email, no spam, and what happens to accounts that try it.
- Cookies
koltrix.com sets no advertising cookies and loads no third-party trackers. What the site does store in your browser, and what the product app stores.
- DPA
Koltrix's Data Processing Addendum: roles, security measures, subprocessors, transfers, retention, breach notice and audit. Downloadable as text.
- Privacy Policy
What Koltrix collects, why, who we share it with, how long we keep it, and your rights under India's DPDP Act 2023 and the GDPR.
- Refunds
How cancelling a Koltrix plan works and when fees are refundable: cancel any time; paid fees are refunded only where this policy or the law says so.
- Subprocessors
Every third party that processes Koltrix customer data, what each one does and exactly what reaches it, including both AI providers.
- Terms of Service
The agreement between you and Koltrix: the service, trials, renewal, payment, refunds, acceptable use, liability, termination and disputes.
The blog, by category
Every post, newest first within its category. Browse the blog for search and topics.
Deliverability52 posts
SPF, DKIM, DMARC, BIMI, sender reputation and the inbox rules of Gmail, Yahoo and Microsoft: what decides whether your email arrives.
- Gmail and Yahoo bulk sender rules: the full checklist
- VMC vs CMC: which BIMI certificate do you need?
- Display name spoofing: the attack DMARC does not stop
- Quishing: QR code phishing and why filters miss it
- Locking down domains that never send email
- Lookalike domains: detecting cousin-domain phishing
- Why two SPF records are worse than none
- The case against noreply@ addresses
- Gmail's stricter enforcement: reading its 4xx and 5xx replies
- SPF, DKIM and DMARC in plain English
- DANE vs MTA-STS for inbound mail: the trade-offs
- BIMI readiness checklist: DMARC, SVG and certificates
- Aligning DKIM when a vendor sends on your behalf
- Outlook.com's requirements for high-volume senders
- Google Postmaster Tools: the dashboards that matter
- Separate subdomains for transactional and marketing mail
- Microsoft SNDS and JMRP: monitoring Outlook reputation
- Rotating DKIM keys without dropping a single message
- Custom tracking domains and why shared link domains hurt
- Domain reputation vs IP reputation: which is hurting you?
- Five deliverability metrics worth alerting on
- How to read a DMARC aggregate report, line by line
- DKIM body hash did not verify: the usual suspects
- Inbox placement testing: seed lists, panels and limits
- SPF flattening: when it helps and when it breaks mail
- Warming up a brand-new sending domain
- Ed25519 DKIM: should you dual-sign yet?
- SPF ~all vs -all: what each qualifier does in practice
- The SPF 10-lookup limit: how to count and get back under it
- DKIM header oversigning and why the l= tag is a trap
- Reverse DNS for mail servers: PTR, FCrDNS and HELO
- Getting off a blocklist: a calm, step-by-step playbook
- DMARCbis is now RFC 9989: what changes for your record
- Dangling DNS records and email: subdomain takeover risks
- The 0.3% spam rate line: how it is measured and avoided
- A staged path from DMARC p=none to p=reject
- Why DMARC breaks mailing lists, and how ARC helps
- TLS-RPT: get told when inbound TLS fails
- Why transactional email lands in Gmail Promotions
- Detecting a compromised account sending spam as you
- Shared vs dedicated sending IPs: a decision guide
- IP warm-up: a realistic schedule and what to watch daily
- Greylisting and 4xx deferrals: why your retries matter
- How email spoofing works and which records stop it
- Transactional vs marketing mail under bulk sender rules
- Spamhaus listings explained: SBL, XBL, PBL, CSS, DBL
- DKIM replay attacks: how signed mail gets abused
- Relaxed vs strict DMARC alignment: choosing adkim and aspf
- DMARC for subdomains: sp=, np= and domains you forgot
- Business email compromise: invoice fraud red flags
- Spam traps: pristine, recycled and typo traps explained
- Spam filter myths: trigger words, images and link counts
Email API28 posts
Transactional email engineering: sending APIs, SMTP relays, webhooks, retries, idempotency, templates and testing.
- Retry policies for outbound mail: backoff and give-up times
- Rate limits for email APIs: handling 429s gracefully
- Modeling email events in your database
- Email validation at signup: what to check, and what not to
- Processing bounce and complaint webhooks end to end
- Sending email on behalf of your customers' domains
- Queueing outbound email: why sends should be async
- Designing a transactional email API you will not regret
- Observability for email pipelines: logs, metrics, traces
- Hard vs soft bounces: classifying SMTP replies correctly
- Per-provider throttling: pacing mail to big mailbox providers
- Why every transactional email needs a plain-text part
- Transactional HTML that renders everywhere: the constraints
- Feedback loops and ARF: turning complaints into suppressions
- Versioning transactional email templates like code
- Idempotency keys for email: preventing duplicate sends
- Protecting email API keys: scopes, rotation, leak response
- Suppression lists: what to suppress and for how long
- Verifying webhook signatures with HMAC: a practical guide
- Testing transactional email in CI without real sends
- SMTP relay vs HTTP API: how should your app send email?
- Implementing one-click unsubscribe (RFC 8058) correctly
- Message-ID, In-Reply-To and References for app email
- Attachments in transactional email: size, type, options
- Unicode in email: SMTPUTF8, encoded headers and IDNs
- Password reset emails: token design and delivery checklist
- Building webhook consumers for retries and disorder
- Magic links vs email OTP codes: speed and security
Team inbox30 posts
Shared inboxes and the workflows around them: triage, ownership, permissions and keeping a team's email under control.
- Admin guide: turning AI assistants and sending on or off
- Shared mailboxes and MCP: setting up AI assistants for a team
- Triaging cold pitches in the team inbox without wasting hours
- When to split one shared inbox into several
- Shared inbox for a two-person startup: the minimum setup
- Turning recurring emails into reusable reply snippets
- Thread hygiene: subject lines, splits and reply-all
- The cc and bcc rules every team should agree on
- Running sales and support from one inbox without collisions
- Cutting notification noise out of the team inbox
- Archive or delete? Retention habits for team mailboxes
- Team inbox metrics worth tracking, and the ones to ignore
- Onboarding a new teammate to the team inbox in one week
- Offboarding a teammate from shared email safely
- Signatures and tone for shared mailboxes: a team agreement
- Why forwarding team mail to personal inboxes breaks at scale
- Covering a teammate's inbox during vacation without chaos
- How founders hand off the inbox to their first hire
- Discussing a customer email with teammates, without forwarding
- Inbox handoffs across time zones without dropped threads
- The weekly inbox review: a 30-minute ritual for small teams
- Auto-label rules that stay maintainable after a year
- Labels vs folders for team email: a practical taxonomy
- Inbox zero for teams: a workable definition and daily routine
- Designing per-mailbox permissions for a growing team
- Naming team addresses: support@, hello@, billing@ and beyond
- Why two people answer the same email, and five fixes
- Ownership rules for shared inboxes: who replies to what
- Shared inbox vs distribution list vs alias: how each one works
- When does a team actually need a shared inbox?
AI & email40 posts
AI triage, summaries, drafting and assistants that work with your mail, and how to keep a human in charge of every send.
- Every tool in the Koltrix MCP server, explained
- What your AI provider sees when you query your inbox
- MCP Apps cards for email: what you see and how Send works
- Reviewing and revoking AI app connections to your mailbox
- MCP, OAuth and permissions explained for your email
- Prompting an AI assistant to search your mail effectively
- Draft replies with Claude and Koltrix Drafts that sound like you
- Least privilege for AI email agents in a team workspace
- Inbox triage with Claude: prompts that work and why
- Safe sending from Claude: how the confirmation flow works
- Read, organize, draft, then confirm: a capability model for AI email
- Why email is a good first MCP use case, and where it is not
- Connecting an AI assistant to your inbox: a pre-flight checklist
- What is MCP? A plain-English guide for email users
- Defending AI email assistants against hidden instructions
- Classifying inbound mail by intent: a starter taxonomy
- Who owns an AI-drafted reply in a shared inbox?
- How AI reads long email threads, and where it slips
- Drafting follow-ups with AI without sounding robotic
- The limits of AI email sorting: edge cases to expect
- Combining rules with AI classification
- A morning briefing with AI: turning overnight mail into a plan
- Red-teaming your AI inbox setup with safe test emails
- Auditing what an AI assistant did in your mailbox
- AI for non-English email: translation and drafting caveats
- Tone control for AI drafts: formal, friendly and firm
- Catching hallucinated facts in AI email replies
- Keeping confidential email out of the AI loop
- Privacy questions to ask before turning on AI in email
- Writing a style guide your AI drafts can follow
- Human-in-the-loop patterns for email automation
- AI email agents: which tasks are safe to delegate today
- Correcting misclassified email: building a feedback loop
- Measuring AI triage accuracy in your own inbox
- AI thread summaries: when they help and when to read the original
- Prompt injection in email: what it is and why inboxes are exposed
- Reviewing AI-drafted replies: a 60-second checklist
- Why AI should draft but a human should send
- Primary, Other, Cold pitches, Newsletters, Updates: why five
- How AI email classification works, explained without hype
Customer support27 posts
Running support over email: response times, handoffs, tone, and the systems that keep customers from waiting.
- A support inbox playbook with Claude and Koltrix
- Handling priority customers without a two-tier mess
- Spam, abuse and junk in the support queue: keeping it clean
- Writing support emails people actually read
- Support QA: reviewing email replies without micromanaging
- Fully automated replies vs AI-suggested drafts in support
- E-Commerce Order Emails: Handling the Replies Customers Send
- Verifying identity before account-access requests by email
- Support inbox burnout: workload practices that help
- From support email to engineering ticket: a handoff template
- Saying no to a customer by email without losing them
- B2B support email when an account has many stakeholders
- Measuring customer satisfaction in email support
- Turning support email into a knowledge base
- Outage communication over email: before, during, after
- Closing the loop: following up after a fix ships
- After-hours and weekend email coverage for small teams
- Feature requests in the inbox: logging them without promising
- Getting reproducible bug reports by email on the first try
- Refund and billing emails: templates and judgment calls
- Handling angry customer emails: a calm, repeatable approach
- Escalation paths for email support that actually work
- Churn Signals Hiding in Your Support Inbox
- Writing the first support reply: acknowledge, clarify, commit
- A triage matrix for support email: urgency vs impact
- First response time vs resolution time: which to optimize
- Email SLAs for small support teams: targets you can keep
Startups43 posts
Email for founders and SaaS teams: onboarding and lifecycle mail, trials, churn, and doing more with a small team.
- A founder's weekly email rhythm with Claude and Koltrix
- Email for Developer-Tool Startups: Keys, Changelogs and Docs
- Two-Sided Marketplace Emails: Buyers, Sellers and Disputes
- Email for EdTech Startups: Planning Around the School Calendar
- Email for Health-Tech Startups: Practical Privacy Habits
- Email Operations for Fintech Startups: Clarity and Audit Trails
- Data Export and Account Deletion Emails Done Right
- Custom-domain email for indie SaaS
- Team Invite Emails: Getting the Second Seat Activated
- Invoice and Receipt Emails: Small Details That Cut Billing Tickets
- Referral Program Emails: Asking at the Right Moment
- Plain-Text vs Designed Emails for SaaS Lifecycle Mail
- Reactivating Dormant Paid Accounts Before They Cancel
- From Trial to Sales Call: Emails for Product-Qualified Leads
- Founder-Led Sales Follow-Ups: A Simple Email Cadence
- Sunsetting a Feature: The Email Sequence Customers Deserve
- Launch Day Email Checklist for a Small SaaS Team
- Waitlist and Beta Invite Emails That Keep Momentum
- The Monthly Investor Update Email: A Founder's Template
- Freemium Upgrade Emails: Moving Free Users to Paid Without Nagging
- A Founder's Weekly Email Operations Routine
- Lifecycle Email Metrics That Matter (and Vanity Ones to Drop)
- Onboarding Calls or Onboarding Emails? Choosing by Account Size
- Turning a Changelog Into Product Update Emails People Read
- How to Announce a Price Increase by Email
- Annual Renewal Reminders: A Timeline That Prevents Surprise Charges
- Plan-Limit Emails: Prompting Upgrades Without Breaking Trust
- Usage Milestone Emails Customers Actually Like
- Make Onboarding Emails Replyable and Read Every Answer
- Founder-Signed Emails: When a Personal Note Beats a Template
- Transactional, Lifecycle or Marketing? Classifying SaaS Emails
- Mapping Every Lifecycle Email Your SaaS Sends
- Exit Survey Emails: Questions That Get Honest Answers
- Win-Back Emails for Churned SaaS Customers: Timing and Tone
- The Cancellation Confirmation Email Most SaaS Teams Get Wrong
- Involuntary Churn: Fixing Expiring Cards Before They Fail
- Dunning Emails That Recover Failed Payments Without Anger
- Converting No-Card Trials: What to Email and When
- Email Cadence for a 7-Day Trial vs a 30-Day Trial
- Writing Trial-Ending Emails That Don't Feel Like a Shakedown
- Activation Emails: Trigger on Behavior, Not the Calendar
- A 14-Day Onboarding Email Sequence for B2B SaaS
- The Welcome Email That Earns a Second Login
Guides75 posts
Step-by-step how-tos and migration checklists you can follow from start to finish.
- Troubleshooting a Koltrix MCP connection: symptoms and fixes
- Merging Email After Acquiring a Small Product
- Eight prompt patterns for a connected inbox, and what to avoid
- Testing email locally with a fake SMTP server
- Using Claude or ChatGPT with your inbox: a practical workflow
- Moving Your Company Email to a New Domain After a Rebrand
- MX records explained: priorities, fallbacks and null MX
- Consolidating Several Email Vendors Into One
- Organize your inbox by chat: labels, archive and stars safely
- A daily inbox brief with Claude and Koltrix, under 150 words
- How to write a prompt that summarizes a long email thread
- Connect Cursor and Claude Code to Koltrix: setup and safety
- Budgeting for an Email Migration: Time, Tools and Risk
- Ports 25, 465, 587 and 2525: which should you use?
- MCP, the email API or Zapier: which one fits which email job?
- How to plan your inbox for a product launch week
- Small Nonprofit Email: Donor Receipts, Volunteers and a Tight Budget
- Connect ChatGPT to your Koltrix inbox with a custom connector
- Moving from Google Workspace: the DNS cut-over checklist
- MIME for developers: alternative, related and mixed
- Connect Claude to Koltrix, step by step
- How to give contractors limited access to team email
- Setting Up Email for a New Hire in Under an Hour
- Running Email for Two Products From One Small Team
- Sending DMARC reports to another domain: the auth record
- How to plan for email volume spikes
- Sending Lifecycle Emails From Your Own Job Queue
- MTA-STS from scratch: DNS record, policy file, testing
- Picking a Domain With Email in Mind
- How to write an auto-acknowledgment email that sets expectations
- Two email providers on one domain without breaking auth
- Migrating Away From Fastmail or Proton Mail: A Practical Checklist
- Hidden Costs in a Multi-Vendor Email Stack
- Email not received? A systematic debugging order
- How to find anything in a shared mailbox: search techniques
- Estimating Transactional Email Costs as You Grow
- Per-User vs Per-Workspace Email Pricing: Doing the Math
- Every DNS record a sending domain needs, in one table
- How to triage an email backlog after time off
- What Business Email Really Costs a Five-Person Startup
- Publishing a 2048-bit DKIM key when DNS splits strings
- How to Evaluate an Email Tool in a Week-Long Trial
- How to pilot AI drafting with a small group first
- Questions to Ask an Email Vendor About Security and Data
- DNS TTL strategy for email authentication changes
- Help Desk or Shared Inbox? Deciding at Each Company Stage
- How to write a one-page support playbook
- dig commands every email engineer should know
- The Minimal Email Stack for a Pre-Seed SaaS
- Choosing a Transactional Email API: 12 Questions to Ask
- How to roll out two-factor authentication for team email
- Tracing a delivery through Received headers
- How to Choose a Business Email Provider: A Practical Scorecard
- Switching Transactional Email Providers With Zero Downtime
- SMTP enhanced status codes (RFC 3463), decoded
- How to audit a messy shared inbox in one afternoon
- Migrating Aliases, Groups and Shared Mailboxes Without Losing Mail
- What to Do With the Old Mailbox After You Migrate
- Converting your logo to SVG Tiny PS for BIMI
- Email Migration Rollback Plan: When the Cut-Over Goes Wrong
- How to build an email triage rota for a team of three to ten
- Before Any Email Migration: Inventory Everything That Sends as You
- Testing SMTP by hand with swaks and openssl
- From a Personal Gmail to a Custom-Domain Address
- How to set up a support@ shared mailbox on your own domain
- A 30-minute email authentication audit for your domain
- Leaving Web-Host Email (cPanel) for a Real Business Inbox
- Migrating Email Away From Zoho Mail, Step by Step
- An AI email policy template for small teams
- Keeping staging environments from emailing real customers
- Moving Off Microsoft 365: An Email Migration Plan
- A Professional Email Setup for Solo Consultants
- Evaluating AI email tools: a buyer's checklist
- Reading Authentication-Results headers like a receiver
- Email Setup for Agencies Managing Many Client Domains
Comparisons16 posts
Fair, factual comparisons of email tools and approaches, including when another option is the better fit.
- Postmark Alternatives: Picking by What You Actually Need
- Dedicated Lifecycle Email Tool or In-House Code? How to Decide
- Self-Hosting Email vs a Managed Provider: An Honest Cost Look
- Stay on Google Workspace If This Describes Your Team
- Gmail Delegation vs Google Groups vs a Shared Inbox
- Superhuman Alternatives When You Need a Team Inbox
- Intercom or Email-First Support? Picking a Channel Strategy
- Zendesk Alternatives for Startups That Live in Email
- Front vs Help Scout vs a Plain Shared Inbox
- Campaign Builder or Email API? Where SaaS Lifecycle Mail Should Live
- Amazon SES vs a Managed Email API: Trade-Offs for Small Teams
- Resend, Postmark and SendGrid: Choosing a Transactional API
- Fastmail vs Proton Mail for Small Business Email
- Zoho Mail vs Google Workspace for Small Businesses
- Microsoft 365 vs Google Workspace for a Startup's First Email
- Google Workspace Alternatives for SaaS Teams: An Honest Roundup
Product13 posts
Koltrix news and how we build it: what shipped, why, and what we learned along the way.
- Adding Your Domain to Koltrix: The Five DNS Records
- Why Koltrix Enforces Send Limits in the API
- What Koltrix Doesn't Do Yet, and Who Should Wait
- Where Your Koltrix Data Lives
- How we send ReminderIt's email
- Promise Keeper: Tracking What Was Promised Over Email
- Measuring Lifecycle Emails With Koltrix Delivery Events
- What happens after POST /api/v2/emails returns 202
- Customer Loop: Where Replies to Your Receipts Should Go
- Koltrix Billing: Monthly or Annual, Dollars or Rupees
- What Happens During and After a Koltrix Trial
- Koltrix Pricing Explained: Plans, Seats and Send Limits
- How Koltrix makes send retries safe