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Contact

Email us. A person replies.

There is no contact form here on purpose. These are real mailboxes, running on Koltrix, read by the people who build it.

Support

[email protected]

Anything about using Koltrix: setup, DNS, billing, a bug, or a feature you wish existed.

One business day, usually much sooner.

Abuse reports

[email protected]

Mail you received from a Koltrix customer that should not have been sent. Include the full headers if you can — they are what let us find the sender.

Read daily. Urgent cases acted on immediately.

Privacy and data requests

[email protected]

Access, correction, deletion or export requests, and anything for our grievance officer under India's DPDP Act.

Within 30 days, and normally within a week.

Legal

[email protected]

Contracts, a counter-signed DPA, security questionnaires, or anything a procurement team needs.

Two business days.

The company

NVS Ventures
a sole proprietorship registered in India
Bengaluru, India

Before you write

Setup questions are usually answered faster at docs.koltrix.com, which covers the quickstart, authentication, sending, SMTP, webhooks and limits.