Contact
Email us. A person replies.
There is no contact form here on purpose. These are real mailboxes, running on Koltrix, read by the people who build it.
Support
[email protected]Anything about using Koltrix: setup, DNS, billing, a bug, or a feature you wish existed.
One business day, usually much sooner.
Abuse reports
[email protected]Mail you received from a Koltrix customer that should not have been sent. Include the full headers if you can — they are what let us find the sender.
Read daily. Urgent cases acted on immediately.
Privacy and data requests
[email protected]Access, correction, deletion or export requests, and anything for our grievance officer under India's DPDP Act.
Within 30 days, and normally within a week.
Legal
[email protected]Contracts, a counter-signed DPA, security questionnaires, or anything a procurement team needs.
Two business days.
The company
NVS Venturesa sole proprietorship registered in India
Bengaluru, India
Before you write
Setup questions are usually answered faster at docs.koltrix.com, which covers the quickstart, authentication, sending, SMTP, webhooks and limits.