
Team inbox
Running sales and support from one inbox without collisions
When hello@ gets both prospects and customers, sales and support collide. Rules for spotting intent, splitting ownership and handing off new customers.
5 min read

When hello@ gets both prospects and customers, sales and support collide. Rules for spotting intent, splitting ownership and handing off new customers.
5 min read

When trial usage says someone is ready to talk, the email that hands them from automation to a human matters. How to write it without sounding creepy.
5 min read

After the demo, the follow-up decides the deal. A four-email cadence for founders doing their own sales, with templates and a rule for when to stop.
4 min read