
Team inbox
Naming team addresses: support@, hello@, billing@ and beyond
Which role-based email addresses a SaaS team needs at each stage, naming conventions that age well, where to publish each one, and the catch-all trap to avoid.
4 min read

Which role-based email addresses a SaaS team needs at each stage, naming conventions that age well, where to publish each one, and the catch-all trap to avoid.
4 min read

Microsoft 365 or Google Workspace for your startup's first company email? A balanced look at apps, interfaces, admin, ecosystem fit and what neither covers.
5 min read

The signals that forwarding hello@ to one person has stopped working, plus a decision table for choosing between staying put, an alias, or a shared inbox.
5 min read