
AI & email
Combining rules with AI classification
Rules are predictable, AI handles fuzzy intent. A decision table for which inbox jobs belong to each, how to layer them, and what to do when they disagree.
4 min read

Rules are predictable, AI handles fuzzy intent. A decision table for which inbox jobs belong to each, how to layer them, and what to do when they disagree.
4 min read

Why email rule sets rot and a checklist to prevent it: one purpose per rule, clear names, a documented why, testing on real mail, and quarterly pruning.
4 min read

A playbook for fixing AI email sorting mistakes: move the message, spot the pattern, add rules only when they are exact, and keep a weekly misfile log.
4 min read