Koltrix
Team inbox
Archive or delete? Retention habits for team mailboxes
Why archiving customer mail usually beats deleting it, what is safe to delete, how to handle attachments and storage, and how to write a retention policy.
5 min read
GuidesHow to audit a messy shared inbox in one afternoon
An hour-by-hour runbook for cleaning up a neglected shared inbox: take stock, clear the noise, rescue waiting threads, fix labels, and add three useful rules.
4 min read
Team inboxLabels vs folders for team email: a practical taxonomy
Labels let a thread carry several tags; folders force one place. A worked example of building a label taxonomy for a six-person SaaS team, with naming rules.
5 min read