
AI & email
Tone control for AI drafts: formal, friendly and firm
The same customer reply written formal, friendly and firm, with notes on what changed, prompts that steer AI tone, and how to strip over-apology and filler.
4 min read

The same customer reply written formal, friendly and firm, with notes on what changed, prompts that steer AI tone, and how to strip over-apology and filler.
4 min read