Startups
Replying when a customer asks for a discount: a calm founder's email
A customer writes asking for a lower price. How a small team can decide what to offer, reply without caving or sounding cold, and keep a record for next time.
5 min read
A customer writes asking for a lower price. How a small team can decide what to offer, reply without caving or sounding cold, and keep a record for next time.
5 min read