Koltrix
Customer support
Saying no to a customer by email without losing them
How to turn down a feature request, an out-of-policy refund or a custom contract term by email, with worked examples and the mistakes that make a no sting.
5 min read
How to turn down a feature request, an out-of-policy refund or a custom contract term by email, with worked examples and the mistakes that make a no sting.
5 min read