
Customer support
Asking customers for a research call without being annoying
A short call with a customer teaches more than a survey, but a clumsy request gets ignored. Who to ask, what to write, how to schedule it and how to say thanks.
5 min read

A short call with a customer teaches more than a survey, but a clumsy request gets ignored. Who to ask, what to write, how to schedule it and how to say thanks.
5 min read